Job Description
Job Description
Elevate your career as our Growth Lead
Your mission in this pivotal role – Identify, execute and measure growth experiments, and scale strategies that make a real impact. It is your opportunity to shape the future of customer growth and success at Scripbox.
Why you? Because we are seeking an individual with:
- High commitment and energy
- A track record of turning ideas into tangible results
- Exceptional collaboration skills and project leadership skills, working seamlessly with product leads, engineers, marketers, and customer service
If this sounds like you, keep reading!
Core Responsibilities:
- Use data analysis and customer research to understand what drives behaviour of customer segments
- Experiment with ways to drive customer growth and increase adoption (such as product changes, onboarding programs, upsell/cross-sell campaigns)
- Measure the effectiveness of customer growth initiatives
- Work cross-functionally with analysts, customer operations and engineers to execute experiments/ initiatives.
- Plan and manage projects to scale successful strategies
Requirements:
- An MBA or a degree in engineering, business, or a related field. IIT/IIM preferred
- 3 – 7 years in – business consulting, customer success, growth, product management, product marketing – with a track record of getting things done
- Structured thinking and communication
- History of successful collaboration with different functions
- Basic coding knowledge and experience working with databases, analytics tools, CRMs. Bonus for SQL/ Amplitude/ Mo engage/ Web engage/ Google Analytics experience.
- Experience using data to drive decision-making
- Self-starter who can work independently, and bring pace and energy
- Excellent storytelling skills.